Bjili Privacy Policy — How Your Information Is Kept Secure

This privacy policy applies to all services on the bjili platform — including the website, mobile-optimized version, live chat, email communications, and applications. bjili treats your personal information with the utmost importance and employs the highest technical measures to keep it secure.

By creating an account, logging in, or using any service on bjili, you are considered to have read and agreed to this Privacy Policy. Use of bjili by anyone under 18 is strictly prohibited — this policy does not apply to them.

Bjili collects user information for various purposes. Each purpose is clear and legitimate.

Information Provided Directly:

• At Registration: Full name, mobile number, email address, date of birth, and home address.
• During KYC Verification: A copy of your national ID or passport.
• During Payment: bKash/Nagad/Rocket number and transaction details.
• When Contacting Support: Your complaints, inquiries, and chat history.

Automatically Collected Information:

• Device Information: Device type, operating system, and browser version.
• Log Data: Login time, IP address, and pages visited.
• Game data: which games you played, how much you bet, and your win/loss history.
• Cookies & Tracking: Used to improve site functionality and enhance the user experience.

Bjili uses your information only for specific, lawful purposes. The main uses are outlined below:

• Account Management: To verify logins, support password recovery, and maintain account security.
• Payment Processing: Your payment information is used to process deposits and send withdrawals.
• Age & Identity Verification: The KYC process verifies that you are 18+ and that the information you provided is accurate.
• Fraud Prevention: To detect suspicious transactions and prevent bonus abuse.
• Customer Support: To resolve your complaints and facilitate communication with our support team.
• Personalized Experience: To recommend games and offers tailored to your preferences. This is entirely optional.
• Legal Obligation: To meet the requirements of regulatory authorities.

Bjili may share your information with third parties only in very limited circumstances and for specific reasons.

• Payment Processors: Necessary information is shared to complete transactions via bKash, Nagad, or Rocket.
• Game Provider: Minimal information (session ID only) is shared to run games from PG Soft or Pragmatic Play. No personal data is shared.
• Legal Obligation: bjili is legally required to share information when directed by a government authority or court order.
• Security Investigation: Limited information may be shared in the course of investigating fraud or money laundering.

Beyond the reasons listed above, bjili does not disclose your information to any other company, advertiser, or individual.

Different types of data are retained for different periods. A summary is provided below:

Bjili uses cookies on its website to enhance platform performance and improve the user experience.

Non-essential cookies can be disabled through your browser settings, though some features may not function as expected.

Bjili follows the highest industry standards to protect your information. The key security measures are outlined below:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted with 256-bit SSL.
• Database Encryption: Sensitive data stored on record (ID documents, payment data) is kept in encrypted form.
• Two-Factor Authentication (2FA): Additional OTP verification is required for large withdrawals or account changes.
• Access Control: Only authorized bjili staff can access specific data. All access is logged.
• Regular Security Audits: An independent team of third-party experts regularly audits bjili's systems.
• Firewall & DDoS Protection: Measures in place to protect our servers from external attacks.

Bjili believes you should have full control over your own data. You have the following rights:

Bjili's platform uses certain third-party services, each of which has its own privacy policy.

• Game Provider: PG Soft, Pragmatic Play, and Evolution Gaming each have their own data policies. bjili shares only the minimum information required for session management.
• Payment Gateway: bjili has independently reviewed the security standards of bKash, Nagad, and Rocket.
• Analytics Tools: The tools used to monitor site performance process only anonymized data.

Bjili may update this privacy policy as needed. When changes are made:

• Members will be notified by email or SMS before any major changes take effect.
• The "Last Updated" date at the top of the page will be changed.
• If you do not agree to the updated policy, you may request to close your account and have all your data deleted.
• Continued use of bjili after any changes takes effect will be considered acceptance of the updated policy.