Bjili Terms & Conditions — Your Rights and Responsibilities

These terms and conditions apply to all services on the bjili platform — including the website, mobile version, slots, Live Casino, Sports Betting, and all other games. bjili operates in compliance with the laws of Bangladesh, and all users are expected to use the platform in accordance with applicable local laws.

• These terms and conditions take effect from the moment a user registers.
• Bjili reserves the right to update these terms and conditions at any time. Members will be notified prior to any changes.
• The Bengali version of these terms is the master document. In the event of any translation into another language, the Bengali version shall prevail.
• These terms and conditions apply exclusively to residents of Bangladesh.

Opening an account on bjili requires meeting certain eligibility criteria and conditions. Compliance is the member's responsibility.

• Age Restriction: bjili is strictly for users aged 18 and above. Providing false information during age verification will result in permanent account closure and possible forfeiture of deposited funds.
• One Account Policy: Only one account may be opened per individual, household, or IP address. Creating multiple accounts will result in all accounts being closed.
• Accurate Information: You must provide your full name, mobile number, and date of birth accurately at registration. Incorrect information may result in withdrawals being put on hold.
• KYC Verification: Identity verification via national ID card or passport is required to process a withdrawal.
• Account Security: Keep your password and login details confidential. Do not allow anyone else to access your account.

All transactions on bjili are fully secure, processed through widely used mobile banking services in Bangladesh.

• Supported payment methods: bKash, Nagad, Rocket, and selected bank transfers.
• Minimum deposit: ৳50. Minimum withdrawal: ৳300.
• Deposits are generally instant. If there is any delay for any reason, please notify support.
• Withdrawal processing takes 15–30 minutes for bKash/Nagad and up to 4 hours for bank transfers.
• Large withdrawal requests cannot be processed without KYC verification.
• Withdrawals to third-party accounts are not permitted — funds are returned to the original deposit source only.
• Bjili does not charge any deposit or withdrawal fees, though the payment gateway's own charges may apply.

All bonus offers on bjili come with their own terms and conditions, which should be read carefully before accepting.

• Welcome Bonus: Available to new members only, once on their first deposit.
• Wagering Requirement: Each bonus carries specific turnover requirements. Withdrawing before meeting these requirements will result in the bonus being forfeited.
• Bonus Expiry: Every bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
• Bonus Abuse: Any attempt to abuse bonuses through multiple accounts or strategic betting will result in all bonuses and winnings being forfeited.
• Cashback: Weekly cashback is credited automatically — no application required.
• Bjili reserves the right to cancel or modify any promotion at any time.

All bjili games are powered by certified third-party software. The use of a Random Number Generator (RNG) ensures completely fair and unbiased game outcomes.

• Each game has its own rules. Please check the game info section before playing.
• Bjili reserves the right to correct any payouts made in error due to technical faults.
• In Live Casino, the dealer's decision is final.
• Sports Betting bets are settled after the official result is published.
• Bjili prohibits the use of auto-betting software or bots.

Sports Betting — if a match is cancelled or abandoned mid-game:

The following activities are strictly prohibited on bjili. Violations will result in permanent account closure.

• Creating multiple accounts or using another person's account.
• Registering under multiple identities for the purpose of bonus abuse.
• Attempting to damage the system through hacking, viruses, or any other technical means.
• Threatening, harassing, or engaging in inappropriate conduct toward other members.
• Using bjili's content or logo without prior authorization from bjili.
• Money laundering or any other illegal financial activity.
• Using software or scripts to gain an unfair advantage in any game.

Bjili follows a defined process for handling all complaints and disputes.

• Step 1: Contact our support team via live chat or email with full details. Most issues are resolved within 24 hours.
• Step 2: If support is unable to resolve the issue, it is escalated to a management review, which is completed within 72 hours.
• Step Three: For game-related disputes, the game provider's server logs are reviewed and serve as the final authority.
• Appeals against bjili's decisions must be submitted in writing within 30 days.

Users may close their own account at any time, and bjili reserves the right to close accounts for violations of our terms.

• Voluntary Closure: Members may close their account at any time by contacting support. Any remaining balance will be refunded.
• Self-Exclusion: If you want to take a break from gambling, you can lock your account for a set period of time.
• Closed for violations: bjili may close an account immediately and without prior notice in the event of a terms violation.
• Inactive Account: An account may be declared inactive after 12 months of no transactions.

Bjili is committed to maintaining the highest quality of service. However, bjili shall not be held liable for the following:

• When a game is interrupted mid-session due to loss of internet connection.
• If a delay is caused by a third-party payment gateway.
• If a game error occurs due to an issue with the user's own device or software.
• Unexpected technical disruptions or scheduled server maintenance.

Bjili reserves the right to temporarily or permanently suspend any game, service, or promotion without prior notice.

Bjili may update these terms and conditions as needed. For significant changes:

• Notification will be sent via SMS or email to your registered mobile number.
• A 7-day notice will be given before any changes come into effect.
• If you do not accept the new terms, you may close your account and withdraw your remaining balance.
• Continued use of bjili after any changes have been made will be considered acceptance of the updated terms.