Bjili FAQ — Answers to All Your Questions

Search below for anything about bonuses, the app, tournaments, or your account. If you still can't find what you need, contact our support team directly.

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Frequently Asked Questions

The most frequently asked questions are listed below. Click on any question to see the full answer.

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For every successful referral through bjili's referral program, you earn Bonus up to ৳200 you have the chance to receive. Here's how to do it:

  • After logging in, go to the "Referral" or "Invite Friends" section.
  • Copy your personal referral code or link.
  • Send it to your friend — once they click the link and register, they will be tracked as your referral.
  • As soon as your friend makes their first deposit, the bonus is credited to your wallet.

The bonus amount depends on your friend's first deposit. If they ৳500 or more deposited, you can receive up to ৳200 in bonus. Smaller deposits receive a proportionally smaller bonus. Each member can refer up to 50 people. Referral bonuses are credited directly to your wallet and require 3x wagering before withdrawal.

You can share your referral link via WhatsApp, Messenger, or SMS.

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The mobile number provided at registration is your primary account identifier on bjili. Changing it requires a verification process for security reasons. Follow the steps below:

  • Change Name: Log in → Profile icon → "My Profile" → Edit name → Save. No verification required.
  • Change Mobile Number: This cannot be changed directly. Please chat with Live Support or email [email protected]. The change will be verified via OTP sent to both your old and new numbers.
  • Date of birth and address: You can update this yourself from the Profile page.
  • Change Payment Method (bKash/Nagad): Go to Withdrawal Settings, add your new number, and verify it with an OTP.

Mobile number change requests are typically within 24 hours is processed. For urgent matters, reaching out via Live Chat will get you a faster response.

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Bjili regularly hosts tournaments for slots, blackjack, and fishing games — completely free to enter. Just stay logged in. Here are the rules:

  • Name Registration: Go to the Tournament page, select an ongoing event, and click the "Join" button.
  • Earning Points: Placing bets on selected games earns you points — typically 1 point for every ৳10 wagered.
  • Leaderboard: Real-time rankings are visible. The top 50 players receive prizes.
  • Prize Distribution: 1st place wins up to ৳50,000, 2nd place ৳20,000, and 3rd place ৳10,000. All other participants receive a cashback bonus.
  • Validity: Each tournament typically runs for 7 days. Monthly Grand Tournaments are also held.
  • Prize Credit: After the tournament ends within 48 hours Winnings are deposited directly into winners' wallets.

Playing from multiple accounts on the same game within a single tournament is strictly prohibited. Any account found doing so will be suspended.

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Wagering, or "playthrough," refers to how many times you must bet the bonus amount before you can withdraw it. Here's an example to make it clear:

  • Say you've received a ৳1,000 bonus and the wagering requirement is 10x।
  • So before withdrawing the bonus, the total ৳10,000 must be wagered (in any game).
  • Once this ৳10,000 has been wagered, whatever remains from the bonus can be withdrawn.

Wagering requirements for bjili's various bonuses:

  • Welcome Bonus: 15x
  • Daily Cashback: 3x
  • Referral Bonus: 3x
  • Free Spin Winnings: 20x
  • Tournament Prize: 5x

Not all bets contribute equally across every game. In Slots 100% of bets count, In Blackjack 10% and In Video Poker counts as 5%. Wagering progress can be tracked in real time on the profile page.

Bonuses are generally valid for 30 days. If the wagering requirement is not completed within that period, the bonus will be forfeited.

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Minimum bet amounts at bjili vary slightly by game. Here's a breakdown by category:

  • Slot Games: Minimum ৳1 per spin. Most slots start from as low as ৳0.20.
  • Blackjack (Live): Minimum ৳50 per hand.
  • Blackjack (Virtual): Minimum ৳10 per hand.
  • Live Roulette/Baccarat: Minimum ৳100.
  • Fishing games (Ocean King, Captain's Bounty): Minimum ৳1 per bullet.
  • Sports Betting: Minimum ৳20 per bet.
  • Lottery: Minimum ৳5 per ticket.

There is also a maximum bet limit — typically up to ৳50,000 and on slots ৳10,000 in bets allowed. VIP members enjoy higher limits.

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App crashes or sudden shutdowns are usually caused by one of a few things — an outdated version, cache issues, or a network problem. Follow the steps below:

  • Step 1 — Update the App: Check that you're using the latest version of bjili. Older versions often contain bugs.
  • Step 2 — Clear the cache: Settings → Apps → bjili → Clear Cache. A buildup of cache can cause the app to slow down or crash.
  • Step 3 — Restart Your Phone: Often, simply restarting your phone resolves the issue.
  • Step 4 — Check your internet connection: Check whether your Wi-Fi or mobile data is working properly.
  • Step 5 — Reinstall: Uninstall the app, download the latest version from bjili.pro, and reinstall it.
  • Step 6 — Use a Browser: If the app is not working, temporarily open bjili.pro in Chrome or Firefox — all features are available on the browser as well.

If the issue persists, contact support Phone model and Android version Let us know. You'll receive a resolution within 24 hours.

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Yes, bjili has a dedicated Android app. It is not available on the Google Play Store because Play Store has separate policies for gaming apps. You need to download the APK file directly from bjili.pro. Here is the full step-by-step process:

  • Step 1: Open bjili.pro on your mobile and go to the "App Download" or "Download App" option.
  • Step 2: Once the APK is downloaded, go to Settings → Security → enable "Unknown Sources" or "Install Unknown Apps".
  • Step 3: Open File Manager, go to the Downloads folder, find the bjili APK, and install it.
  • Step 4: Once installation is complete, the app icon will appear on your home screen. Open it and log in.

For iOS users: bjili does not currently have an iPhone app. However, you can open bjili.pro in Safari or Chrome and select "Add to Home Screen" for an app-like experience — this uses Progressive Web App (PWA) technology.

The APK file size is only 22 MB, so the download does not take long. The app runs on Android 6.0 and above.

Only download the APK from bjili.pro. Files downloaded from third-party sites may contain viruses.

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Bjili FAQ — Why this page is useful to you

Bjili's FAQ page was built with one goal — to give you instant, accurate answers without having to wait in a support queue. Thousands of Bangladeshi members use bjili every day, and their questions have gradually shaped this page into what it is.

Bjili's FAQ page covers all bonus-related questions — from the welcome bonus to referral rewards. Since many users find the wagering requirement confusing, it's explained in detail with examples here. Whether you're having trouble with a deposit or withdrawal, the app isn't working, or you've forgotten your password — you'll find every solution on this one page.

Bjili understands that most members in Bangladesh play on mobile. That is why all app-related questions — downloads, updates, and installation — are covered step by step in Bengali. For first-time bjili users, this FAQ serves as a complete guide.

Many players have questions about tournaments and leaderboards — how to enter, how points are earned, and when prizes are paid out. bjili's FAQ covers all of this clearly and concisely.

Bjili's FAQ is updated regularly. Whenever a new feature launches, a rule changes, or a new payment method is added, this page is updated right away. Bookmark it — check here first whenever you have a question.

For anything not covered in this FAQ, bjili's live chat support is open 24 hours a day. The support team speaks Bengali and typically responds within 3 minutes. bjili is always here to help you.


Why do Bangladeshis choose bjili?

These are the reasons why millions of members choose bjili every day.

Fully in Bengali

All guidelines, support, game descriptions, and FAQs on bjili are available in Bengali. No knowledge of English required.

Instant Payment

Deposits via bKash, Nagad, or Rocket are credited to your wallet instantly. Withdrawals are processed in an average of 15 minutes.

Support in 3 minutes

The bjili support team responds in an average of 3 minutes. Help is available 24/7 for any issue.

Safe Gaming

256-bit SSL, two-factor authentication, and RNG-certified games — your money and data are completely secure on bjili.

New Offers Every Day

Welcome bonus, daily cashback, referral rewards, and weekly tournaments — the bonuses never stop at bjili.

Mobile-First Experience

Bjili is fully mobile-optimized. Manage all your games, bonuses, and payments with ease from your smartphone.

If you can't find an answer, contact support

The bjili team is always here for you.

Live Chat

The fastest option. Average response time is just 3 minutes. Available 24 hours a day, 7 days a week.

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Email Support

For complex issues, send an email. You'll receive a detailed response within 24 hours.

Read the guide

Reading the Responsible Gaming policy, terms and conditions, and privacy policy will answer many of your questions.

Got your answers? Start playing at bjili now

Register, claim your 200% welcome bonus, and enjoy thousands of games.

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